You can configure VTAP Readers directly from the PassEntry Dashboard. This setup process does not require access to a VTAP Cloud account and typically takes only a few minutes.


Step-by-Step Instructions

  1. Navigate to Readers in the PassEntry Dashboard and click Add reader.

  2. Fill in Reader Information

    • Reader name: Choose a name to identify the reader (e.g., Entrance reader 01).
    • Reader type: Select VTAP Reader from the dropdown.
    • Reader ID: Enter the reader’s serial number (printed on the back of the device, e.g., CC123456).
  3. Select Reader Setup Options

    • For automatic configuration, choose Yes under Do you want to automatically set up the reader?
    • Under Do you have your own VTAP Cloud Account?, select:
      • No if using PassEntry’s VTAP Cloud account, or
      • Yes if you bought your readers independently and they are managed through your VTAP Cloud account.
    • VTAP Cloud Account: If using your own VTAP Cloud account, enter the API key (please contact VTAP support to get the API key).
  4. Set Location and Network

    • Location: Provide a label for where the reader is physically located (e.g., PassEntry HQ).
    • WiFi Credentials: Enter the network SSID and password to connect the reader to WiFi.
  5. Save Configuration. The reader will be automatically configured using the information provided.

To receive the updated configuration, the reader must be online. Follow these steps to ensure a proper connection:

  1. Plug the reader into a laptop or power supply.
  2. Wait for the LED to change from flashing red to flashing blue (3 minutes). Flashing blue indicates the reader couldn’t connect to the internet and is now in hotspot mode.
  3. On your laptop, open the list of available Wi-Fi networks and select the reader’s ID.
  4. Follow the on-screen instructions to manually add a temporary Wi-Fi connection.
  5. Once connected, the reader will receive the configuration and the LED will switch to a steady blue light.

This confirms the reader is online and has successfully received the updated configuration.


After Setup

Once the reader is set up, you’ll see a “Completed” status in the Dashboard.

If the setup fails for any reason, please contact PassEntry Support — we’ll assist you with troubleshooting.

After setup, you can manage the following directly from the PassEntry Dashboard:

All configuration changes are automatically synced with the VTAP reader.

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