Product updates - PassEntry

DashboardAPI

Non-pass fields and the Form Submitted webhook

Pass issuance forms can now ask questions that don’t go on the pass, such as “How did you hear about us?”. Add them under Advanced in the form builder as a text answer, date or dropdown.Answers to non-pass fields aren’t saved in PassEntry. Subscribe to the new formSubmitted webhook to receive them. It’s sent each time someone submits a form and their pass is created, with:

every answer from the form, including non-pass fields
the consent text the person saw, and whether they agreed
the created pass

Learn more: Custom Pass Issuance Forms and Form Submitted webhook

Dashboard

Square Google banners

Google banners can now be Wide (1032px x 336px) or Square (1032px x 812px). Transit templates support wide only.Learn more: Pass design guide

Dashboard

Delete pass templates from the Dashboard

You can now delete pass templates directly from the Dashboard’s templates list. Templates get deleted and all associated passes will be nullified. This is an irreversible action. Only published templates count against your template limitOpen the ”…” menu on any template card and pick Delete.Learn more: Pass nullification

API

Apple Generic Poster Design

Apple’s poster face is no longer limited to event tickets. Set appleEnhancedDesign.type to generic on an event ticket, generic or loyalty template to give its passes a full-bleed poster on iOS 27. Your fields sit over the artwork, and anything that does not fit moves into the information panel underneath.

Unlike the eventTicket design, the generic design needs no NFC or pass binding entitlement. Artwork is still required.
Each pass carries its standard layout alongside the poster, so devices below iOS 27 render the pass as they always have.
Add up to two featuredActions buttons under the poster. Each slot takes an action type and an https:// URL, and the two slots must use different types.
Passes inherit the template’s actions when they are created. Override a slot per-pass under enhancedData.generic.featuredActions, or send the slot as null to remove it.

Apple Wallet poster pass showing artwork, fields over the chin and two featured action buttons

Check out the guide here: Apple Poster Designs

This feature is in closed beta.
Please contact PassEntry for access.

API

Numbers in dynamic pass fields

Dynamic pass fields defined on your template now accept integers and floats as values, in addition to strings and null. This applies both to the top-level value and to per-locale localisation.<locale>.value entries on the Create Pass and Update Pass endpoints.Send a numeric quantity (points, tier number, price) without pre-formatting it as a string. Validation stays strict, so PassEntry still rejects unsupported types.

{
  "pass": {
    "points": {
      "value": 1250,
      "localisation": {
        "fr": { "value": 1250 }
      }
    }
  }
}

Learn more: Pass value localisation

APIDashboard

Combine pass template and group tag filters in wallet messaging

Wallet messaging batches can now target passes by pass template and group tags together. Previously you could filter by one or the other; combining them narrows the audience to passes on the chosen template that also carry at least one of the selected tags.

In the Dashboard, tick both By pass template and By group tag when filtering recipients - the counter shows the combined audience before you send
Via the API, include a passTemplateId segment and a groupTags segment in the same segments array

"segments": [
  {
    "passTemplateId": "bf915c229114",
    "groupTags": ["summerPromotion", "easterOffer"]
  }
]

Learn more: Create Wallet Messaging Batch

Dashboard

Okta single sign-on for Dashboard

Teams can now sign in to the PassEntry Dashboard with Okta. On the login page, choose Sign in with Okta and enter your work email — we’ll route you to your organisation’s Okta tenant automatically based on your email domain.

Email-based provider discovery — enter your work email and we redirect to the right Okta tenant
Per-organisation Okta configuration, scoped to an allowed set of email domains
Works alongside existing Google and Microsoft SSO options

Okta SSO is available on request. Contact [email protected] to enable it for your organisation and configure your Okta tenant.

APIDashboard

Draft Pass Templates

You can now save pass templates as drafts while you iterate on them, before making them live. Drafts let you experiment with different template designs — new layouts, fields or colours — without affecting your published catalogue or existing passes.

Create and edit drafts in the Dashboard while a template is still being designed
Publish a draft when it’s ready to issue passes from; delete the ones you no longer need
Drafts are capped at 20 per organisation, but don’t count against your pass template quota — feel free to keep a working set as you experiment
Every pass template response now includes a status field ("draft" or "published")
GET /api/v1/pass-templates accepts an optional ?status= filter (comma-separated list of draft or published)

Learn more: Draft and published templates

API

Apple Poster Event Ticket Support

We’ve added support for Apple’s poster event ticket experience (iOS 18+), allowing you to create full-bleed event tickets with rich event information.Pass Templates:

Enable poster event tickets via the appleEnhancedDesign field
Configure artwork, secondary logo, and venue map images at the template level

Passes:

Add rich event data including event details, venue information, seating, and event guide URLs via the enhancedData field
Override template images per-pass using the new artworkImage, secondaryLogoImage, and venueMapImage fields in templateOverride

This feature requires NFC entitlement and is in closed beta.
Please contact PassEntry for access.

API

Pass Nullification

You can now permanently nullify a pass via the API, irreversibly removing all dynamic data (fields, barcode, NFC, images) while preserving a tombstone record for billing and compliance. Nullified passes appear as “Deactivated” in the wallet, and their External ID is freed for reuse.Check out the guide here: Pass Nullification, Nullify Pass endpoint

API

Pass Binding in open beta

Pass binding restricts a digital pass to a specific wallet account, preventing sharing or unauthorized use.Google Wallet — The pass is restricted to a specific Google account using a SHA-256 email hash. Only the matching account can save the pass.Apple Wallet — The pass is bound to the user’s device using FIDO hardware key authentication, requiring Face ID or Touch ID. Apple binding is mainly beneficial for NFC passes, as it disables the NFC on the pass.API docs here: Create PassCheck out the guide here: Pass Binding

This feature is in open beta and can be requested via a custom plan or reach out directly to [email protected] - let us know if you encounter any issues or have feedback.

Dashboard

Geofencing Improvements on Dashboard

We’ve enhanced Geofencing in the new pass template builder with a unified map view and overlap warnings to prevent duplicate notifications. We’ve also clarified Apple vs Google behaviour, including device-specific settings and limitations.

API

Image Assets API

Upload images once and reference them by ID across multiple passes using templateOverride. This reduces duplication and simplifies pass image management.

Create, list, and view image assets via the API
Supported image types: banner, logo, and thumbnail
Supports direct URL and base64 encoded uploads (PNG, JPG, WebP)
Batch operations now support image asset override columns

Check out the guide here: Image Assets

Dashboard

New pass template builder

We’re rolling out a new pass template builder which includes a range of performance, design, and layout improvements. Major changes include:

Creating transit passes directly from the dashboard
Adding localisation to pass templates via the dashboard
Uploading more device-specific images for Apple and Google passes

API

Support for external Apple Pass Type Identifier Certificates

We’ve added support for external Apple Pass Type Identifier Certificates. This allows you to use your own Pass Type Identifier Certificates, rather using our internal certificates. Check out the guide here: Adding an Apple Pass Certificate

APIDashboard

Batch Pass Update via CSV in closed beta

We’ve added support for batch pass update via CSV. Batch updates are scheduled to run at a specified time, and can be cancelled if needed. Check out the guide here: Batch Pass Update

This feature is in closed beta.
Please contact PassEntry for access.

Dashboard

Multi-Factor Authentication (MFA) for Dashboard

We’ve added multi-factor authentication (MFA) for PassEntry dashboard accounts.

API

Resetting overridden pass template fields

After using the templateOverride option on pass to override template design, you can now revert to the original template design by passing null to any previously overridden value.Check out the guide here: Pass Template Override

APIDashboard

Geofencing for Android

Geofencing, previously available only on Apple Wallet, is now supported for Google Wallet passes. You can configure locations and enable geofencing for Android devices.

API

Pass Value Localisation

We’ve added support for localising pass field values. This is available in the pass create and update endpoints.For more information and usage examples, check out the Translating Passes: Localisation Guide.

This feature is in closed beta and currently only available on the API.
Please contact PassEntry for access.

API

Pass Template Localisation

We’ve added per‑field localisation so you can present pass content in your customers’ preferred language without duplicating templates. You can now localise both field labels and values by providing translations under the optional localisation object (keyed by language codes like en, fr, is).The defaultLanguage defines the fallback, and responses only include localisation when translations exist. You can localise any subset of fields – untranslated fields automatically use the default language.For more information and usage examples, check out the Translating Passes: Localisation Guide.

This feature is in closed beta and currently only available on the API.
Please contact PassEntry for access.

API

New Transit Pass type

We’ve added a new transit pass type to the API. This allows you to create a pass that is used for transit.

This is currently only available on the API.
Dashboard support is limited — preview and editing are restricted.

Check out the guide here: Transit Pass Template, Transit Pass

DashboardPass Download Page

Pass Download Page - Localisation

We’ve added support for localising the pass download page into up to 5 different languages. This is available in the pass download page editor under the ‘Languages’ section.

APIDashboard

Dynamic Barcode Values

You can now make the barcode value dynamic by using the %{passData.xyz} syntax(e.g., Hello, %{passData.extId}!). Currently, only %{passData.extId} and %{passData.uuid} are supported.Check out the guide here: Pass Barcode, Pass Template Barcode

API

Webhook Subscriptions API

We’ve introduced a new Webhook Subscriptions API that allows you to programmatically manage your webhook endpoints and supports multiple webhook subscriptions. You can now:

Create, update, and delete webhook subscriptions
List all your active webhook subscriptions
Test webhook endpoints before going live
Rotate webhook secret keys for enhanced security

Each webhook subscription can be configured to receive specific event types, making it easier to manage different integration endpoints.Check out the guide here: Webhook Subscriptions API

DashboardPass Download Page

Pass download page troubleshooting link

We’ve added a new option to include a Help & FAQs link on a pass download page. When enabled, this link will redirect users to the troubleshooting URL you provide—making it easier for them to get assistance during the download process.This feature is available in the pass download page editor.

API

Pass Template Fields API

You can now use the override_field_value key to enforce the latest default values from a pass template.
When this key is set to true, all existing pass field values will be overridden with the current defaults defined in the pass template.If the key is not provided, it defaults to false, which means existing field values will be preserved and not forcibly updated.

This key is only available when updating a pass template.

Check out the guide here: Pass Template Fields API

API

Pass Templates API now in open beta

We’ve opened up access to the Pass Templates API to all users. You can now use it to create, update, and list pass templates, as well as manage template settings.If you run into any issues or have feedback, feel free to reach out to [email protected].Read the guide to get started: Pass Templates API

Dashboard

Pass Download Pages

We’ve added a new feature that allows you to create multiple custom pass download pages for your organisation. A page can be associated with an entity or one or more pass templates. This feature is available in the pass download pages section of the dashboard.Check out the guide here: Pass Download Pages

API

Pass Created Webhook

We’ve added a new webhook for when a pass is created. This webhook is triggered when a pass is created via API, dynamic forms or any other method.

API

Ability to filter passes by external ID prefix

You can now filter passes by external ID prefix to group passes together by extId, if they share a common prefix text value.extIdPrefixCheck out the guide here: Passes API

API

Pass Templates API released on closed beta

We’ve added a new API for managing pass templates. This allows you to create, update, and delete pass templates, as well as manage pass template settings.This API is currently in closed beta, and is only available to select users. If you’d like to join the beta, please contact us at [email protected].Check out the guide here: Pass Templates API

Dashboard

Support for different barcode types

We’ve added support for different barcode types, including code128, pdf417, and aztec. You can now select the barcode type from a dropdown when creating a pass and set the default barcode type for a pass template on dashboard.

Dashboard

Improved team access controls

Admins can now invite and remove team members, no longer limited to the lead account. A new “member” role offers view-only access.

Dashboard

Additional app linking options

ApplePasses now support multiple App Store links, displaying the first available app in the passholder’s country.GoogleAdded customisable display text for Google App links on the front of passes.

Dashboard

Custom NFC source for passes and setting NFC defaults at template level

When creating a pass via dashboard, you can now select the NFC source from a dropdown. This allows you to use a custom NFC source for your pass. You can also set the default NFC source for a pass template, which will be used when creating a new pass from that template.

DashboardPass Download Page

Custom pass download success message

We’ve added a new feature that allows you to customise the success message that is displayed when a pass is downloaded. This feature is available in the pass download page editor.

APIReadersDashboard

Loyalty Info Now Visible on Scans

We’ve added loyalty data to the /scans and /scans/log endpoints - meaning loyalty actions are now logged at the scan level and visible in the ‘Scans’ section on the dashboard. You can now validate a pass and manage loyalty in a single request, with support for add, redeem, override, and stamp operations.

DashboardReaders

VTAP Automatic Reader Setup

You can now set up your VTAP readers automatically via the PassEntry Dashboard - no need to access VTAP Cloud. The setup takes just a few minutes.Check out the guide here: VTAP Automatic Reader Setup

API

Batches API

You can now interact with batches via API.We currently support listing, cancelling, and viewing batches, as well as creating wallet messaging batches.

Dashboard

Custom Pass Issuance Forms

We’ve added a new feature that allows you to create custom pass issuance forms for your passes. This feature is available in the pass template editor.Check out the guide here: Custom Pass Issuance Forms

Dashboard

Dashboard Redesign

We’ve redesigned the Dashboard to improve visibility, filtering, and performance. The update includes top-level stats, and enhanced Passes, Scans, and Messaging sections with detailed breakdowns and flexible date range controls (7 days, 1 month, 6 months, all time). We’ve also made performance improvements for faster loading.

API

Auto-format notification links

When sending a notification with a link, the link will now be formatted automatically so it is clickable on both Apple and Google, without needing to know the device type.Check out the guide here: Notification links

APIDashboardReaders

Third Party Validation

We’ve added support for third-party validation. This allows you to use your own validation logic, such as a QR code scanner, to validate passes.Check out the guide here: Third Party Validation